The Powerful
Unified Communications Platform


Enabling effective

Professional and effective communication with guests and between crew can make a real difference. CruiseCall is an IP-based unified communications platform that offers flexible, cost-effective voice and data services and is built on the existing IP and telephony infrastructure. The web-based CruiseCall adds important features to the Cisco Unified Communications Manager (CallManager) and thus enhances the capabilities of the base product. With CruiseCall, cruise lines can leverage an IP foundation to improve the guest experience, increase staff productivity and reduce operational expenses.


Smart communication options
for an enhanced guest experience


Valuable communication tools
to increase operational efficiency

Feature Overview

Guest & Crew Features at a Glance


  • Interactive Voice Response (IVR)
  • Wake-up Service
  • Baby Phone Service


  • Check-in / Check-out
  • Call Accounting
  • Voice Recording
  • Diversion
  • Wake-up Service
  • Maid Service
  • Alarming Service


Fast and Easy

CruiseCall is designed with an open architecture and software ecosystem to support easy customization and flawless integration. CruiseCall leverages our unique CruiseAPI, which provides a state-of-the-art open API framework and already comes with a variety of integrations to widely used industry systems and services:


Our integration points

  • Cisco Unified Communications Manager
  • Property Management System
  • Alarm (ESPA4.4.4 & ESPAX)

A comprehensive overview of
our integration partners can be found here.

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